What Is Home Depot’s Return Policy On Rugs?

Home Depot is a household name when it comes to home improvement and furnishing items. But what about their rug policy? In this article, we’re going to take a look at Home Depot’s return policy on rugs and see if it meets your needs.

And foremost, Home Depot’s rug policy states that any rug purchased at the store can be returned for a full refund within 90 days of purchase. That includes rugs that are purchased in store, online, or through the Home Depot app.

You also have the option to return any rug for a store credit. That means you’ll get the full amount of your refund minus the cost of your original item. You can also choose to receive a voucher for future purchases at Home Depot.

So if you’re looking for an easy way to return a rug you no longer want, or need some extra money to buy another one, Home Depot’s policy is definitely worth checking out.

What is Home Depot’s Return Policy on Rugs?

Home Depot is known for its expansive return policy on a variety of items, including rugs. In general, you can return most items in store for a full refund, with the exception of flooring and furniture. You can also return online purchases within 30 days of receiving your order for a full refund or exchange.

Here are some additional details about Home Depot’s rug return policy:

  • You can only return rugs if they are defective or damaged.
  • If the rug is not defective or damaged, you will be required to pay shipping fees both ways.
  • Item must be in the same condition as when it was received in order to receive a refund.

How to use Home Depot’s Rug Return Policy

This is a great article to read if you need to return an item you bought at Home Depot. Not all items are eligible for a return, so be sure to read the policy carefully.

Here’s how it works: Just bring the item you want to return to any Home Depot store and present your receipt or packing slip. You will then be given a Return Merchandise Authorization (RMA) number, which you need to print out and bring with you when returning the item.

If the rug is in its original packaging and is unused, we will give you a full refund (less any shipping costs). If the rug has been used, we will refund the purchase price of the rug only, minus any shipping costs. We do not offer any refunds if the rug is stained or damaged.

Please note that rugs that have been cut or altered in any way may not be returned for a refund.

What to do if a rug is not returnable

If you are not satisfied with a rug you have bought from Home Depot, there are a few things to keep in mind before returning it. And foremost, make sure that the rug is still in its original packaging and that the rug has not been worn or damaged in any way. Your return must also be accompanied by an original receipt or other proof of purchase. Home Depot will only accept rugs that have not been used or dramas cleaned.

If you have followed all of these instructions, your return should be a quick and easy process. If not, please contact us for assistance.

If you have purchased a rug at Home Depot and are not satisfied with it, please contact us at 1-800 HOME DEPOT for assistance.


If you are considering returning a rug, there are a few things to keep in mind. All, Home Depot has a 30 day return policy for rugs and runners. This means that you can take your rug or runner back to the store any time within the first 30 days after you bought it, and it will be completely free of charge. After the first 30 days, however, the rug or runner will be considered used and subject to a 50% restocking fee. If your rug is defective in some way for example, if it has tears or stains you can always bring it into the store and they will process a return for you. Just be sure to have your receipt handy when you do so.


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